Research has identified that the gap that exists in providing the type of health services that can improve health outcomes is often ineffective systems of care and that 80 percent of medical errors are deemed to be system driven. To assist clinicians and health administrators identify and resolve systems-based barriers to optimal medication use, this educational program will introduce participants to a proven framework for managing performance improvement developed by the Institute for Healthcare Improvement (IHI).

Meeting Agenda

8:30 a.m. Welcome, Framing, Medication Use in the Medical Home - Todd Sorensen / Buzz Kerr

9:15 a.m. The Breakthrough Model for Improvement - Mark Loafman

9:30 a.m. Case Study – Local Organization in Action - Local Presenter

9:45 a.m. Engaging Physicians - Mark Loafman

10:00 a.m. Participant Roundtable Discussions

10:15 a.m. Break   

10:35 a.m. Leadership and the Performance Improvement Team - Todd Sorensen

11:00 a.m. Defining the Population of Focus – The Case for Diabetes - Zandra Glenn

11:25 a.m. Understanding the PDSA Cycle - Mark Loafman

11:50 a.m. Participant Roundtable Discussions

12:00 p.m. Lunch

1:00 p.m. Creating and Sharing a Vision for Improved Medication Use - Todd Sorensen

1:30 p.m. The Role of Measurement in Performance Improvement - Zandra Glenn / Local Team

2:00 p.m. Participant Roundtables

2:15 p.m. The Role of QIOs in the PSPC and Beyond - QIO Presenter

2:30 p.m. Break

2:45 p.m. Concurrent Breakout Sessions

1. Breakout #1: Committing to Action and Developing a Performance Improvement Story - Mark Loafman/Zandra Glenn                                                                                    
2. Breakout #2: Performance Improvement and Interprofessional Education - Buzz Kerr   

3:45 p.m. Wrap-up and Concluding Remarks - Todd Sorensen / Buzz Kerr

4:00 p.m. Adjourn