Frequently Asked Questions (FAQ)

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Frequently Asked Questions (FAQ)

Frequently Asked Questions (FAQ) 

What time does the Institute begin? What time does the Institute end?
The registration desk will open from 3:00 p.m. to 6:00 p.m. on May 23 and 7:00 a.m. to 8:30 a.m. on May 24. The Institute begins at 8:30 a.m. on May 24. The Institute concludes on May 26 at 1:00 p.m. 

What is the program format of the Institute?
Schools will attend as teams with a minimum of three people to a maximum of five people. Each team should consist of a team leader and two to four additional team members. The team leader should be the individual registering the entire team for the Institute. There are approximately nine hours of scheduled team time. In addition to the distinguished keynotes, there will be scheduled time for “like school” discussion.

When does registration open and close?
Institute registration will open on Feb. 22 and close on April 22. Space is limited and on-site registration will not be permitted. 

What is the registration fee?
Registration fees are based on AACP institutional member status as of Feb. 22, 2010. Registration for AACP member institutions is $925 per team member. Registration for AACP non-member institutions is $1,250 per team member.

What is included in our team registration?
In addition to covering meeting expenses, registration fees for each team member also include accommodations for three nights (these are single occupancy rooms); on-site breakfast, lunch and dinner; refreshment breaks; and a welcome reception.

How is payment for the Institute handled?
Registration for the Institute is on a first-come, first-served basis. When we have reached the maximum number of attendees, teams will be “wait listed.”

  • If you have registered your team and submitted full payment, your team has secured space at the Institute.
  • If you have registered your team and submitted the 50 percent deposit, your team has secured space until Thursday, April 22. If the balance is not paid at this time, your team space will be forfeited and your deposit will be returned minus a 15 percent cancellation fee.
  • If you have registered your school's team but have not submitted payment, your team space will not be secure until it is received. Payment must be received by Thursday, April 22. If the Institute is full when payment is received, your team will be wait listed.

What if we need to add, remove or replace a team member?
If a team member needs to be added, removed or replaced, contact Melinda D. Colón, governance programs and meetings manager, at 703-739-2330 ext. 1012 or by Thursday, April 22. Any team member addition or removal must adhere to the 3-person team minimum and 5-person team maximum requirement. Changes will not be permitted after April 22.

What is the AACP Refund and Cancellation Policy?
Team Registration: A cancellation fee of 15 percent of the total team registration per school will be applied if the team withdraws from the Institute before Thursday, April 22. A cancellation fee of 30 percent of the total team registration per school will be applied after April 22

Team Member Registration: If a team member needs to be removed, a full refund will be made if the minimum requirement of 3-person team is still met. The team member must be removed before April 22. If the removal of the team member affects the minimum requirement, the team will be canceled and the team registration cancellation policy above will apply. No refunds will be made for individual team member cancellations after April 22.

To request a meeting registration refund or cancellation, please contact Sibu Ramamurthy, director of finance, at 703-739-2330 ext. 1025 or

Where is the Institute being held? 
All sessions will be held at the newly remodeled National Conference Center in Lansdowne, Va.

The hotel is located 20 minutes from the Washington Dulles International Airport. You can arrange airport transportation by contacting the Conference Center at 1-800-640-2684 or online. Reservations must be made at least three business days in advance. The Conference Center's shuttle will take you to and from the center at a cost of $20.00 per person each way. Complimentary parking is available for those who are driving to the Institute or renting cars from the airport. Transportation options can be found at the Washington Dulles International Airport Web site.

Please note, guest rooms have complimentary high-speed Internet access.

Hotel Web site:

Address: 18980 Upper Belmont Place, Leesburg, VA 20176

What should I bring to the Institute?
One person from each team should have a laptop. This will be critical during Tuesday’s session. Information on any additional items will be sent to the teams prior to arrival at the Institute.  

Who is the best person to answer any additional questions?
Questions regarding your registration or logistics (i.e. transportation, hotel, etc.) should be directed to Melinda D. Colón, governance programs and meetings manager. 

To request a meeting registration refund or cancellation, please contact Sibu Ramamurthy, director of finance, at 703-739-2330 ext. 1025.

Questions regarding program content should be directed to Cecilia M. Plaza, director of academic affairs and assessment, at 703-739-2330 ext. 1018.

Last updated on: 2/22/2010 3:59 PM 

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