Utilization of AI-Simulated Patients to Develop Early Communication Skills

November 20, 2026
Noon-1:00 p.m. ET

Hosted by the Technology in Pharmacy Education and Practice SIG

This webinar will explore the development, implementation, and evaluation of an AI-simulated patient chatbot designed to support communication skills training among early-year pharmacy students. Attendees will gain insight into the chatbot design process, including the use of various available technologies, and examine outcomes related to student confidence in patient counseling skills. Practical lessons learned, implementation challenges, and considerations for integrating AI-simulated patients into pharmacy education will also be discussed.

Objectives:

  • Evaluate the impact on pharmacy student confidence in communication skills after counseling an AI-simulated patient.
  • Discuss the chatbot design process utilizing various available technologies
  • Outline lessons learned and considerations for implementing chatbots for communications training

Moderator:

Divita Singh, PharmD, BCPS, BCACP
Clinical Associate Professor
Temple University

Speakers:

Sarah Thompson, PharmD, BCPS, BCACP
Clinical Assistant Faculty
University of Georgia

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